Privacy Policy
Last updated: 13 June 2026 · Effective: 13 June 2026
LAIRIK AI ("LAIRIK", "we", "us", "our") is an AI-powered chat platform operated by Shivaraj Sapam, sole proprietor of SIDAHIDAK HEALTHCARE NETWORK (Udyam Registration No. UDYAM-MN-05-0035993), based in Imphal, Manipur, India.
This Privacy Policy explains what personal information we collect when you use LAIRIK at lairik.in or the LAIRIK mobile application, why we collect it, how we use it, and your rights regarding your data. It complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.
1. About Our Services
LAIRIK AI provides AI-powered conversational services in Romanized Meiteilon (Manipuri) language, including general chat, cultural assistance, and educational support for users in Manipur and the broader Meitei-speaking community.
Payment services on our platform are processed through:
- BillDesk (IndiIdeas.com Limited) — for Google Play in-app purchases and subscriptions, in accordance with Reserve Bank of India's Payment Aggregator – Cross Border requirements
- Razorpay — for web-based payments at lairik.in
2. Information We Collect
a) Account Information
- Google Sign-In: Name, email address, and profile picture from your Google account
- Phone Sign-In: Mobile phone number, used for OTP verification
- Stored securely in Firebase Authentication (Google)
b) Chat and Usage Data
- Device identifiers used for rate limiting and fraud prevention
c) Payment Information
- Payments are processed by BillDesk (Google Play) and Razorpay (web)
- We do not store credit card, debit card, UPI, or banking details on our servers
- We receive payment confirmation, transaction reference, and subscription status only
3. How We Use Your Information
- Account management: Creating and maintaining your LAIRIK account
- Service delivery: Generating AI responses using your chat history as context
- Subscription management: Processing payments and managing access tiers
- Fraud prevention: Device-based rate limiting to prevent free-tier abuse
- Service improvement: Analysing usage patterns to improve platform quality
- Communications: Service notifications, subscription confirmations, policy updates
3. AI Processing
Important: When you send a question to LAIRIK, your message is transmitted to an AI API for processing. Your data is handled in accordance with strict educational privacy guidelines.
- We send your question and recent chat history (up to 10 messages) to generate a tutoring response.
- We do not intentionally send sensitive personal information such as your full name, phone number, or address to the AI models. Do not include such information in your chat messages.
- AI responses are generated automatically. We do not manually read individual student conversations during normal operation.
5. Data Retention
- Account data: Retained while your account is active. Deleted within 30 days of account deletion request
- Chat history: Retained for 12 months. You may request deletion at any time
- Payment records: Retained for 7 years as required by Indian financial regulations
6. No Sale of Data
Your personal information is never sold to advertisers or third parties.
7. Contact and Grievance Officer
In accordance with the Information Technology Act, 2000, the Grievance Officer details are:
Grievance Officer: Shivaraj Sapam
Enterprise: SIDAHIDAK HEALTHCARE NETWORK
Udyam No: UDYAM-MN-05-0035993
Address: SAI Road, Takyel SAI Road, Imphal, Manipur – 795001, India
Email: admin@lairik.in
WhatsApp: +91 9863041107